Privacy policy

 

Privacy Policy
Last updated: April 15, 2026

This Privacy Policy describes how Magnolia & Vines ("we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from magnoliaandvines.com (the "Site"), or otherwise communicate with us regarding the Site and our services (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site or Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal obligations, or other reasons. When we do, we will post the updated Privacy Policy on this page and revise the “Last updated” date above.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from a variety of sources depending on how you interact with us. We may use the information we collect to:

  • provide, maintain, and improve our Services;

  • process transactions and fulfill orders;

  • communicate with you;

  • provide customer support;

  • detect and prevent fraud or misuse;

  • comply with legal obligations; and

  • enforce our terms, policies, and rights.

Personal Information We Collect

Information You Provide Directly

We may collect information that you provide directly to us, including:

  • name

  • billing address

  • shipping address

  • email address

  • phone number

  • payment confirmation details

  • account login information, if applicable

  • order details

  • customer service inquiries or other messages you send to us

You may choose not to provide certain information, but this may limit your ability to use some features of the Services.

Information Collected Automatically

We may automatically collect certain information about your interaction with our Site using cookies, pixels, and similar technologies. This may include:

  • IP address

  • browser type

  • device information

  • network connection information

  • pages viewed

  • products viewed

  • cart activity

  • referring websites

  • interactions with emails, ads, or content on the Site

This information helps us operate, improve, and personalize the Site and Services.

Information We Obtain from Third Parties

We may receive information about you from third parties, including:

  • Shopify, which powers our online store

  • payment processors that process your payment information

  • shipping and fulfillment partners

  • analytics providers

  • advertising and marketing partners

Any information we receive from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

To Provide Products and Services

We use your personal information to process payments, fulfill orders, send order confirmations and updates, arrange shipping, respond to your inquiries, and otherwise provide the Services you request.

For Marketing and Advertising

We may use your personal information to send promotional emails, text messages, and marketing communications, and to show you relevant advertisements on our Site or other websites.

You may opt out of promotional emails at any time by clicking the unsubscribe link in those emails.

For Security and Fraud Prevention

We use personal information to detect, investigate, and prevent fraudulent, unauthorized, illegal, or malicious activity.

To Communicate With You

We use your information to respond to questions, provide support, and communicate with you about your orders, account, or our Services.

Cookies and Tracking Technologies

Like many websites, we use cookies and similar technologies on our Site. These technologies help us:

  • keep the Site functioning properly;

  • remember your preferences;

  • understand how visitors use the Site;

  • improve performance;

  • personalize your experience; and

  • support advertising and marketing efforts.

For more information about Shopify-related cookies, you may review Shopify’s cookie information on its website.

Most browsers automatically accept cookies, but you may be able to adjust your browser settings to block or remove cookies. Please note that disabling cookies may affect the functionality of the Site.

How We Disclose Personal Information

We may disclose your personal information to third parties for legitimate business purposes, including:

  • service providers that support our business, such as payment processors, website hosting providers, fulfillment providers, shipping companies, customer service providers, and analytics providers;

  • business and marketing partners, including Shopify;

  • third parties when you direct us to share information, such as through social media integrations or similar services;

  • affiliates or successors in connection with a business transaction; and

  • legal or regulatory authorities when required to comply with applicable law or protect our rights.

Over the past 12 months, we may have disclosed the following categories of personal information:

  • identifiers, such as name, email address, address, and phone number;

  • commercial information, such as order history, shopping behavior, and customer service records; and

  • internet or electronic network activity information, such as browsing behavior and device usage data.

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User-Generated Content

If you submit a review, comment, or other public-facing content on the Site, that content may be visible to others. We are not responsible for how other individuals may use information you choose to make public.

Third-Party Websites and Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy, security, or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at magnoliaandvines@gmail.com so we can take appropriate action.

Security and Retention

We use reasonable measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • request access to the personal information we hold about you;

  • request correction of inaccurate information;

  • request deletion of your personal information;

  • request a copy of your personal information;

  • opt out of certain advertising-related uses of your information; and

  • appeal a decision we make regarding a privacy request, where applicable.

You may also opt out of receiving promotional emails by clicking the unsubscribe link in those emails.

To exercise any applicable rights or make a privacy-related request, please contact us at magnoliaandvines@gmail.com.

We may need to verify your identity before responding to your request.

Shopify Advertising Services

We may use Shopify services, including advertising-related tools, to help personalize ads you may see on third-party websites. To learn more about Shopify’s privacy practices or manage certain preferences, you may visit Shopify’s privacy resources.

International Users

If you access the Site from outside the United States, please note that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

Complaints

If you have questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us at:

Magnolia & Vines
Email: magnoliaandvines@gmail.com

If you are not satisfied with our response, you may have the right to contact your local data protection authority, depending on where you live.

Contact

If you have any questions about this Privacy Policy or would like to exercise any privacy rights available to you, please contact us at:

magnoliaandvines@gmail.com